For customer service inquiries, please fill in the form below and we will respond to your inquiry within 5 business days. (For emergencies or outages please call 1-800-663-6272).

If you’re inquiring about high bills, here are resources that can help:

• Bill components: you can learn more about how your bill is broken down here – Reading a Typical Bill.
• Billing periods: These usually range from 28–33 days, and longer billing periods can result in higher charges.
• Energy use comparison: Bills include a comparison of electricity use to last month and the same month last year (excluding service charges, rentals, and taxes).
• Smart meter insights: For those with smart meters, online accounts provide tools to track and manage energy use. More details are here: Residential Usage Data